Before you contact us, be sure to answer the following:
Look over what you are doing again and be sure you didn't miss a step or are doing something wrong. We can all be a bit inattentive at times.
If that doesn't work, take a look at our help file, it may already contain the answer to your question. Many people have "How To" questions, which can be already found there.
If you don't find your answer there, visit our download page. You will find the newest version of our product there. If a serious bug has been found in our program and the new version is not ready yet, we will be happy to do a "hot fix" for it.
If you still have a problem, contact technical support.
If ask for technical support or report bugs, please kindly tell us some
information about product version ,windows version etc.
We will reply to every email from our customers!
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